You may find that the following simple tips will address issues you are having with Canvastic. Please try them before contacting technical support.
Quit and restart Canvastic to see if the problem persists. If you can't duplicate it, chances are we can't either.
Shut down and restart your computer. This will likely address issues related to the operating system.
Check the requirements
page to make sure your system is supported. While Canvastic may
run on Windows 98, however, we don't offer support for that or any
other older operating systems that are not listed on our Requirements
Check the downloads page to make
sure you are running the latest version of Canvastic.